Legal notice

Last updated: September 2, 2026
Information we collect
We collect information you provide directly, such as your name, email, shipping address, and payment details when you place an order, contact support, or sign up for our newsletter. We also automatically collect certain data through cookies and tracking technologies, such as your IP address, browser type, and browsing behavior on our site.
How we use your information
We use your information to process and fulfill orders, communicate with you about your purchase, provide customer support, send marketing communications (only if you have opted in), and improve our website and products. We may also use aggregated data for analytics and advertising purposes, including through Meta and other advertising platforms.
Sharing your information
We share information with service providers who help us operate our business, including payment processors (Stripe, PayPal), shipping and tracking providers (17TRACK), email marketing platforms (Klaviyo), and advertising platforms (Meta). We do not sell your personal information to third parties.
Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser.
Your rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to opt out of marketing communications. To exercise these rights, contact us at nelvera.support@gmail.com
Data security
We take reasonable measures to protect your personal information, but no method of transmission over the internet is completely secure.
Changes to this policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
Contact us
For privacy-related questions, contact us at nelvera.support@gmail.com